Privacy Policy

Nelson’s Online Tutoring Service respects the privacy of students and website visitors. This Privacy Policy explains how personal information is collected, used, and protected when you visit our website, contact us, or register for one of our programmes.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Your name

  • Email address and other contact information

  • Information submitted through the registration or contact forms

  • Information relevant to programme registration and participation

  • Payment-related information necessary to process or confirm programme fees

We aim to collect only the information reasonably necessary to provide our educational services.

2. How We Collect Information

Personal information may be collected when you:

  • Complete a programme registration form

  • Submit the website contact form

  • Communicate with Nelson’s Online Tutoring Service by email or other approved communication methods

  • Make a payment or provide information necessary to confirm payment

  • Participate in one of our online programmes

The website and third-party services used to operate it may also collect certain technical information, such as browser, device, or website-usage information.

3. How We Use Your Information

Personal information may be used to:

  • Process programme registrations

  • Communicate with students about classes, schedules, assessments, and programme requirements

  • Provide CSEC English A and CAPE Communication Studies instruction

  • Maintain necessary administrative and educational records

  • Process or verify payments

  • Respond to questions or inquiries

  • Operate and improve our website and services

Personal information will not be used for an unrelated purpose without appropriate consent unless permitted or required by law.

4. Payment

Programme payments may be processed through PayPal. When you make a payment through PayPal, your payment information is processed directly by PayPal and is subject to PayPal’s privacy practices and terms. Nelson’s Online Tutoring Service does not directly receive or store your complete credit or debit card information.

We may retain information necessary for our business records, such as your name, payment amount, payment date, and confirmation of payment.

5. Sharing of Information

Nelson’s Online Tutoring Service does not sell personal information.

Information may be shared with service providers when reasonably necessary to operate the programmes or website. For example, online classes are conducted through Zoom, and other third-party services may be used for website hosting, forms, email, or payment processing.

These third-party providers have their own privacy policies and practices.

6. Protection and Retention of Information

Reasonable safeguards are used to protect personal information against unauthorized access, disclosure, loss, or misuse.

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected or as required by applicable legal, administrative, or record-keeping obligations.

7. Accessing or Correcting Your Information

You may contact Nelson’s Online Tutoring Service to request access to personal information held about you or to request that inaccurate information be corrected, subject to applicable legal limitations.

8. Cookies and Website Technology

The Nelson’s Online Tutoring Service website is hosted through Squarespace. The website may use cookies and similar technologies that support website functionality, security, performance, and analytics.

Third-party services used through the website may also use their own cookies or similar technologies.

9. Third-Party Services

Nelson’s Online Tutoring Service uses third-party services to support programme delivery and website operations. These services may include Squarespace, Zoom, Google services, and PayPal.

Use of those services may be subject to the respective provider’s privacy practices and policies.

10. Privacy Questions

Questions or concerns about this Privacy Policy, or requests concerning your personal information, may be directed to:

Nelson’s Online Tutoring Service
Canada
Email:nelsonsonlinetutoringservice@gmail.com

Last updated: August 2026